With effect from 19 May 2020, MediSave and CHAS have been extended to cover prescription refills for conditions under the Chronic Disease Management Programme (CDMP) that are collected on patients’ behalf.

Patients who opt for collection of prescription refills without consultation must have had at least one consultation (whether in-person or via video consultation VC) within the past six months, and one in-person consultation within the past one year for review of the chronic conditions for which medications are being refilled.


This extension will not apply to medications for CHAS Acute conditions, given that acute conditions are more likely to require a physical examination for adequate medical assessment.


Patients and their authorised persons will be required to fill in the Letter of Authorisation (LOA) for the collection of prescription refills on their behalf. Each LOA will be limited to one visit date, and valid only on the date specified in the LOA. Other LOAs such as a handwritten LOA may also be used, provided that the same details are furnished within the LOA.


When collecting the prescription refills at the clinic, the authorised person should present:

a. the LOA (download here);

b. his/her own personal identification card/document;

c. the patient’s personal identification card/document; and

d. the patient’s CHAS/Merdeka Generation (MG)/Pioneer Generation (PG) card (if applicable).


Please print and complete the LOA before coming to the clinic. Thank you for your kind understanding and cooperation.


Download the Letter of Authorisation here.